UMass Abuses its Email System (again)
May 28, 2008
OFFER ENDING NEXT FRIDAY
This is your last chance to take advantage of the 20% discount available for the new 8gb Apple iPod nano video. Orders will be accepted at this special price until next Friday. Shipments can be delivered to either your home or school address. You also have the option to have this product sent as a gift to friends or family members. Orders are limited to 3 iPods per person. Please visit the online shopping system below before next Friday if you wish to take advantage of this offer. Have a great summer!
Sincerely,
Carly R.
Student Rep
Our first question is, WHO ALLOWS THIS TYPE OF MARKETING CAMPAIGN TO FIND ITS WAY INTO OUR UMASS EMAIL ACCOUNTS?
The ANSWER: whoever is getting paid to allow it, whoever is getting a commission based on clicks to the site ("Carly R." had a url address under "her" name that we decided to not include ), whoever is getting a commission on the total sales. Are we really to believe that UMass officials are simply "looking out for the students"?
--Mr. D, look, what a great deal on ipods! We should just let the students know so they can get that great deal. Oh how they love their ipods so! Such a beautiful discount to mark the beginning of their summer.
--Mr. Y [excuse the gender construct], why, what a thoughtful idea. Splendid indeed. They will adore it!
WE THINK NOT. Rather, we think it goes something like:
--Mr. D, if we disseminate this information to 35,000 people and make sure that the email arrives in their INBOX and not their SPAM folders that are designed to catch this kind of sleezy marketing strategy (imagine "Carly R." doesn't even get a last-name!!) we have the possibility of earning 10% on sales, $2/click to "Carly R.'s" webpage, and we can track who clicks when so we know who to send future ads to. That's nearly a million dollars in revenue.
THAT'S MORE LIKE IT.
So who is to blame for this? Someone high up at UMass. Who is making the money? Obviously not some "Carly R." (and could they at least have the decency to give "her" a last name?) By not giving her a last name they are announcing to the student body that folks on our campus are stupid -- not only are they covering up some UMass scam (we'd be willing to bet that someone in OIT designed the ipod page that "Carly R." represents), we the students are dumb enough to think that 1.) "Carly R." exists, 2.) that "Carly R." is the sleezy marketing trickster who somehow got approved by UMass officials to be able to send out a massive email, 3.) that "Carly R." isn't really "The People in Power at UMass-Amherst"
To summarize: those in power are making money off of the students AND calling them dumb. What should we do about this?